Returns & Exchanges
At Jeans, we want you to find your perfect fit, which is why we offer a 30-day window for returns and exchanges on all unworn denim. Simply ensure all original tags are attached and the fabric is in its original condition for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Denim
Place your jeans in the original packaging or a secure mailer, ensuring the new shipping label is clearly visible on the outside.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing